Effective Date: 1st November 2025

 

1. Acceptance of Terms

 

By accessing and using the Nurr Logistics Ltd website, or by engaging us for any logistical services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you disagree with any part of the terms, you must not use our website or services. 

 

2. Services and Quotations

 

Nurr Logistics Ltd provides a range of transport, freight, and supply chain management services.

• Quotations: Any price quote provided by Nurr Logistics Ltd is based on the information provided by the customer at the time of inquiry (including dimensions, weight, and declared value of the goods). Quotes are estimates and may be subject to change if the actual shipment details differ or if unexpected external costs (e.g., customs duties, demurrage) arise.

• Customer Responsibility: The customer is responsible for providing accurate and complete shipment information, including correct classification, labelling, and all necessary documentation for customs clearance.

 

3. Payment Terms and Charges

 

• Invoicing: Payment terms will be specified on your invoice or in your specific service agreement. Failure to make payment by the due date may result in suspension of services or, where permissible by law, a lien being placed on the goods.

• Additional Charges: The customer agrees to pay any additional charges incurred that were not foreseen at the time of quotation, including but not limited to, duties, taxes, customs penalties, storage fees, or charges for failed delivery attempts due to customer error.

 

4. Limitation of Liability and Insurance

 

• Liability Limits: Nurr Logistics Ltd’s liability for loss, damage, or delay of cargo is strictly limited and governed by international conventions (such as CMR, Hague-Visby Rules, or Warsaw/Montreal Conventions) or by standard industry terms and conditions, whichever is applicable to the specific mode of transport. Our maximum liability will not exceed the minimum allowed by the relevant convention unless a higher value has been declared and an agreed-upon premium for enhanced liability has been paid.

• Insurance: Customers are strongly advised to secure comprehensive all-risk cargo insurance for their goods. Nurr Logistics Ltd can assist in arranging insurance upon request, but it remains the customer’s responsibility to confirm coverage details. We are not liable for loss or damage to goods that are uninsured or underinsured by the customer.

 

5. Website Usage and Intellectual Property

 

• Use of Website: You agree to use the Nurr Logistics Ltd website only for lawful purposes related to obtaining information about our services, tracking shipments, or communicating with us. You must not misuse the website by knowingly introducing viruses or attempting unauthorized access.

• Copyright: All content on this website, including text, graphics, logos, and service descriptions, is the property of Nurr Logistics Ltd and protected by copyright law. You may not reproduce, duplicate, or exploit any portion of the content without our express written permission.

 

6. Indemnity

 

You agree to indemnify and hold harmless Nurr Logistics Ltd, its employees, directors, and agents from any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with your breach of these Terms, your negligent actions, or your violation of any law or the rights of a third party in relation to the services provided.

 

7. Governing Law and Jurisdiction

 

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Changes to Terms

 

Nurr Logistics Ltd reserves the right to revise and amend these Terms and Conditions at any time. We will post the updated terms on this page, noting the effective date. Your continued use of the services after any changes signifies your acceptance of the new terms.